5 mistakes to avoid when hiring a cleaning company

5 mistakes to avoid when hiring a cleaning company

September 27th, 2012   •   No Comments   

Are you hiring a commercial cleaning company in the near future but have no idea what qualifies a company to do the job?  Let me take a minute to give you five mistakes to avoid when hiring a cleaning company so that you don’t have to go through this tedious hiring process again 6 months down the road.

  • Don’t hire based on price alone. I know we are all trying to cut costs where we can but don’t cut costs on your cleaning company. Having a well maintained office space can prevent sickness in the workplace as well as provide……..
  • Don’t hire without calling references. No matter what services you are hiring for, looking at references is necessary for learning unknown details about a company. It’s as easy as going to Yelp.com or one of the many other review sites. If you want to go a little more in depth, ask the company for references you can actually call.  You can use customer testimonials to help you choose a cleaning crew you can count for delivering quality work.
  • Do not hire a company that doesn’t carry liability insurance coverage. In the event an accident occurs while a crew is working in your facility, you will not be held responsible for medical expenses. If someone gets hurt that is not covered by their own policy, your property insurance can be sued for medical costs in addition to pain and suffering. Slips and falls can be very common in the cleaning industry, just don’t make them your problem.
  • Don’t hire a company that doesn’t carry surety bonding. This is especially important for protecting your office supplies and other property like computers. Keep in mind that most cleaning is done after hours when no one is in the office.  While most cleaning companies would never touch your equipment, it’s better to be protected just in case. To learn more about what surety bonding is and what it covers, check out this blog post.
  • Don’t hire the mom and pop or a franchised cleaning company. The problem with mom and pop companies is that they will typically be the ones doing all the cleaning themselves, meaning they don’t have many accounts. Many times these also don’t carry the correct insurance coverage and when they are sick, they don’t have backups. For franchises, while the name may be well known, keep in mind that franchises do typically have subcontractors actually doing the grunt work. The franchise will typically take a 20-30% cut meaning you are paying 20-30% more than you should be. Hire a local, well-certified, medium sized company.

Here’s a quick tip for you.  Learn about the companies that hotels , daycares and other public places near you hire for their janitorial services. Chances are, these are well trained professionals because the sanitary condition standards in these kinds of places are high and must be by the law. These places can at least give you references for companies to call. And if you are in the Austin area, give us a call!

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