Cleaning Companies Improve Their Performance

How Cleaning Companies Improve Their Performance

March 10th, 2015   •   No Comments   

http://www.dreamstime.com/royalty-free-stock-photo-happy-teamwork-cleaning-workers-image19108465Getting bids from three janitorial companies and hiring the most affordable one may seem as a tough challenge, but don’t think your job is done. Contracting a janitorial company is just the first part of your duties as the building manager. They main challenge will be to keep your new janitorial company complaint-free (motivated) for the next 2-3 years. How do cleaning companies improve their performance?

Here are a few things you can implement with your janitorial supervisor to ensure everything continues to go smooth and build a long-term partnership.

Request a once a month deep cleaning: Most janitorial proposals list weekly deep cleaning and EOM deep cleaning, but if you do not hold them accountable, this is an item that may be left out from time to time. Schedule each month a specific date for a deep cleaning and have a walk-through the next morning. This will for sure reinforce that the cleaners were instructed the night prior to do a deep cleaning.

Send out Monthly Janitorial Evaluations: Sending a monthly evaluation will have two purposes. 1) It will keep you janitorial company motivated. They will think you are doing these evaluations because you keep finding a few items not at 100%. 2) Keeping these monthly evaluations will provide you with documentation to switch janitorial company whenever you feel it is time.

Communication Is a Two-Way Street: Janitorial companies for the most part, are very good at calling you back if they had a missed call. You send an email to the janitorial supervisor and you will get a response back that same day. But what happens when you get an email from the cleaning company? Do you also respond same day and with the same urgency? Responding quickly to your janitorial company is a must for two reasons: 1) Setting the bar high. If you reply immediately to their emails, they will know you demand the same back. 2) Healthy relationship and loyalty. Trust me, janitorial companies really appreciate when their clients treat them as equal partners in the business relationship.

Share the Holiday Schedule with your Janitorial Company: Housekeepers love it when they know they will have a day off from servicing your facility. Let them know in advance so that they can make plans. Happy cleaners correlate to great cleaning services!

Contact Austin Professional Cleaning Services today if you are looking for an experienced janitorial cleaning company in Austin TX that provided monthly Janitorial Evaluations. We service facilities like offices, shopping malls, retail areas, clinics, schools, colleges and universities feel free to contact us. We offer 24 hour on-call service. Our specialized and trained crews carry the right equipment to do a great job! We specialize in Janitorial Cleaning ServicesFloor Care: Stripping and Waxing, Window Cleaning, Carpet Cleaning, and High Ceiling Dusting. We are also fully insured in liability with coverage up to 2 million dollars.  Call us today to receive a FREE CLEANING QUOTE.

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