Should you Buy into a Cleaning Franchise

June 25th, 2018   •   No Comments   

austinskyline1Should you buy into a cleaning franchise? PLEASE considering the following important 5 reasons why you shouldn’t. Prior to owning my company, I worked for a franchise as Director of Operations.

Keep in mind that IF you buy into a franchise, you will need to purchase all equipment: Backpack Vacuum ($350.00), mop-bucket ($50.00), 44 Gal Trash cans ($30.00), etc. Some franchises provide these for “free” if you purchase from them a premium package. We suggest do not go with a franchise and look to be hired by a janitorial company that provides all equipment free of charge to their staff.
Franchises “sell” the cleaning accounts to the franchisees. If the account pays $1,000.00 a month…. and you want in? The franchise will SELL it to you for $3,000 ($1,000 X 3). You pay each month will be $1,000.00 les 21% fees. So you will pay $3,000.00 and you will get $790.00 per month. It will take you 3.39 months of working for free to recover your investment.

Not only will it take 3-4 months to start actually making money, but also keep in mind that some franchises leave 1 entire month of back pay. This means that you will have worked up to 60 days to see your first paycheck. We suggest get hired by a janitorial company and get paid every two weeks with only 1 week back pay.
So lets pretend the items mentioned above are not that bad. Here is the “nail in the coffin” as to why you should not “invest” in being a janitorial franchisee. If you lose a client, the franchise may fine you (again… the cost of the account $1,000 X 3). So now, if we do that match again you will find that you paid $3,000.00 to get the account, spend about $500.00 to get cleaning equipment, got your 1st check 60 days later and now you are being fined $3,000.00. We are now looking at 10 months for you to actually start making any money.
If you are considering buying into a franchise or currently unhappy in one, reach out to a non-franchise janitorial company. Look for a company that will give you free uniforms vs ones that will sell them to you for $10.00 and fine you $50.00 when caught not wearing it.

Improve your Janitorial Cleaning Company

May 24th, 2018   •   No Comments   

Commercial_Janitorial_Cleaning_Austin_1It’s important for a janitorial cleaning company to find innovative ways to improve the quality of services. There is always room for improvement in a janitorial cleaning company and there are ways you can raise the bar in the cleaning industry. The following list will help you improve your janitorial cleaning company.

  1. Report Problems to Clients

Be proactive. Train your cleaning crews to report a problem with you so you can report it to the clients. It’s better to report it right away than to hear it from an unhappy client. If something breaks report it immediately. They won’t be as upset if they hear it from you first.

Create a system for reporting problems. Call a client to explain them a situation before they reach out to you. Reassure them that you are on top of the problem and you will make it right.

  1. As the manager of your company, be in contact with your cleaning crews

It’s important to let your employees know that you care. Always talk with them. Motivate them to do a good job. Motivation is key to have a successful company. See if they need anything to make the cleaning easier on them.

  1. Create cleaning instructions and checklists

Each client is unique. Make sure you create a cleaning instruction sheet for each client and a checklist. This will help the cleaner remember everything they need to do and clean. This will also help you when you are growing. It’s hard to remember all the specific items clients ask for. This will help you always remember. This will also help if you need to change the cleaning crew. You don’t want to forget important items of each client.

There are many things you can do to keep improving your janitorial cleaning company. Make sure to learn from any mistakes, always communicate with your clients and employees, and never leave anything until the last minute. It’s important to be proactive in the cleaning industry.

Deep Cleaning Quote from your New Janitorial Cleaning Company

May 21st, 2018   •   No Comments   

OfficecleaningaustinAre you not satisfied with your current cleaning company? If you currently find yourself out there shopping for a new janitorial company, ask yourself “why”? In most cases the driving factor is due to the office space not getting thoroughly cleaned. If this is the case, you should get deep cleaning quote from your new janitorial cleaning company.

When a new company takes over, they try their best to get the facility back to where it needs to be. Depending on how dirty the place was, it may take 2-3 visits to complete all the details and items that have been neglected for months. The route we suggest, is get a quote to do an initial deep cleaning. In some cases, the new janitorial company can offer this for 50% off the regular cost. Remember, it is also on the cleaning’s company best interest to have the facility looking great!

A deep cleaning will normally offer high dusting, low dusting, thorough dusting of personal desks, detail cleaning of the restrooms and a good floor scrub. When baseboards have been neglected for a while, a duster will no longer get them clean. It will now need someone to spray cleaning solution and wipe them down with a microfiber rag. Same goes with dirty a/c vents and extractors. The cleaning company will need a ladder to make sure it gets thoroughly clean. Then, moving forward, a duster will do and will maintain it clean.

If paying for a deep clean is not in the budget, then schedule a weekly walk-through with your current janitorial company to point pout a few items you need them to take care of prior to their exit. This will help tremendously when the next janitorial company starts the services.

Austin, a Growing City with a Shortage for Good Janitorial Companies

April 16th, 2018   •   No Comments   

bestcommercialcleaningaustintxDo you know how many people move to Austin, TX each day? In 2016, an average of 159 people moved to Austin each day! Austin has grown into a fast moving city with about 41,000+ businesses and it’s still growing. Who cleans all these new businesses? Austin, a growing city with a shortage for GOOD janitorial companies! How do you find the good janitorial companies?

Most office managers use Yelp as a guide to help them pull a list of the best 3 janitorial companies to get a bid from. Companies with 5-Star ratings are more likely to be called than one with 3 or 4 stars. In the janitorial industry it is not rare for an unhappy customer to give a 30-Day notice to a commercial cleaning company and at the same time rate them on yelp. At Austin Professional Cleaning Services, we believe in not only offering great cleaning services but the BEST customer service in the industry. This clearly reflects on our Yelp page!

So you called the top 3 janitorial companies in Yelp but would like a few more quotes? Who else to call and get bids from? A Google search will quickly provide you with a long list of janitorial company. Most, without any ratings or online presence. The key is prior to meeting with a cleaning company, ask them to send you 3 client references. It will only take 3 minutes to draft a quick email and copy and past to all three references provided. At least one of the references should be a similar type of business and yours in regards to the layout, industry and size of employees.

We always highly recommend to stay away from janitorial franchises. This should always be one of the first questions when calling for a bid. In a nutshell, janitorial franchisees will use subcontractors, have monthly fees for the franchisee owners, and sell the cleaning account for dollar value of the monthly invoices X 3. Always hire locally and preferably a medium size company vs a small janitorial. Small could be great, but it also has its cons. If the cleaning staff gets sick, there is no one to substitute. The business owner may be doing his/her fair share of cleaning at night, which means resting during the day which means slow response time for customer’s emails.

Benefits to Hiring a Professional Cleaning Service

April 6th, 2018   •   No Comments   

commercialcleaningcompaniesA good impression of your workspace is not only important to your clients but employees looking to join your team. In order to retain both, you need to put in your best efforts in order to satisfy both sides. This is especially true when you are welcoming a potential new employee. Below are a few benefits to hiring a professional cleaning service like Austin Professional Cleaning Services.

A clean and tidy work environment looks appealing and more important welcoming to any potential client. It instills confidence and creates trust from the very beginning and leaves the clients with the impression of efficiency and strong attention to detail. Dirty floors or smudgy conference room tables, on the other hand, tell your potential clients that you lack the necessary professionalism to take care of your employees, let alone a new client. The same can be said for a chaotic reception area. Task your Front Desk or Office Manager to ensure that your reception areas and most importantly your conference rooms, are tidy and clean throughout the day.

Most employees consider their workplace a second home. By keeping the work environment well-maintained, you’re allowing your employees to be productive, efficient, and more importantly, happy. No one wants to work in a chaotic or un-kept office!

Your employees are a direct representation of your brand. They talk about their work with their friends and families and promote your services. If your employee is unhappy or dissatisfied with their work environment, they talk. It may be a discussion around the water cooler or worst yet, in public! Austin is busting at the seams with growth and opportunity. Talent is endless and the last thing you’d want is for an employee to talk about a messy workspace. Not to mention that their productivity drops significantly when they’re working in a messy and unclean workplace.

Keep your workspace clean and tidy. Invest in a dedicated cleaning crew or consider hiring a professional cleaning service, which literally works on cleaning every part of your workspace, whether it’s cleaning floors and carpets, walls, windows, bathrooms, hallways and even the outside of the building. This is where Austin Professional Cleaning Services comes into play. We can accommodate even the modest budget and beyond! Consider a one-time through deep clean to jump start our services. We will address all of your options and needs. If you’re completely satisfied, let’s discuss hiring us on weekly basis or four times a week! We also can provide a Day Porter to keep on top of things during the day. Leave it to the experts at Austin Professional Cleaning Services. We are a phone call or email away. Someone from our team will work with you to establish the most cost effective and budget minded options for you. We’ll do the hard work so that you can focus on your business at hand!

Everyday Office Cleaning Hacks

March 27th, 2018   •   No Comments   

cleaningofficeaustinWe all love a hack. A shortcut or genius way of obtaining the same result but in a different way. I’ve mentioned a couple of cleaning hacks in a prior blog. Here is a list of 3 everyday office cleaning hacks you can incorporate in your office.

Baby Wipes

They are an armor to clean up debris or dirt from your desk, mouse, keyboard and phone. A word of caution, please do not use baby wipes to wipe your computer screen or tablet. Use the manufacture suggested wipes for all of your electronics. Keep a pack handy for immediate spill-over rescue and notice the difference on your desk when cleaning spill-overs. And they come cheap and are easily available also.

Keyboard

Clean a dirty keyboard by sliding strip of clear tape to get between the key. The dust and dirt will stick to the clear tape and come right off the keyboard. Repeat the step 2 to 3 times for perfect results and increase the longevity of your laptop with this trick.

Desk spills

If your spillage has made its way onto a book or notepad, then a simple hack to save it, is to simply fan out the pages, sprinkle on some talcum powder or corn-starch to soak up the moisture and leave it to sit for 5-6 hours. Finish by brushing off the powder and your papers should be good as new aside from being a little wrinkly.